Contact information

Contact Information Policy

Last Updated: October 8, 2025

Our Commitment to Communication

At Hopology, we are dedicated to providing exceptional service and support to our discerning customers. Whether you have a question about a rare beer, an existing order, or a policy detail, our team is ready to assist you promptly and professionally.

Primary Contact Details

Please use the following details to get in touch with the Hopology team:

Contact Method Details

Email (General/Support)

info@hopology.nl

Business Address

Gerard Den Brabanderhof 58, 1628 WC, Hoorn, Netherlands

Communication Hours

Our customer support team aims to respond to all inquiries within 24 hours during standard business days.

Specific Inquiry Channels

To ensure your request is handled by the most qualified expert, please specify the nature of your inquiry in your email subject or message:

  • Order Support: Questions regarding tracking, delivery times, damages, or returns. (Please include your Order Number for faster service).

  • Product & Sourcing: Inquiries about specific brews, rarity availability, or brewery collaborations.

  • Legal & Compliance: Questions regarding our Terms of Service, Privacy Policy, or other legal documentation.

Legal Entity Information

Trading Name: Hopology

Address for Legal Correspondence: Gerard Den Brabanderhof 58, 1628 WC, Hoorn, Netherlands