Shipping Policy

Last Updated: August 26, 2025

Delivery Times and Processing

We understand you can’t wait to taste your new brews. That’s why every order placed on weekdays before 8:00 PM (CEST) is shipped out the very next day. Please note that public holidays or unforeseen circumstances may affect delivery times.

• The Netherlands (NL): Orders are typically delivered within 1–2 business days.

• Europe Zone 1: Orders are typically delivered within 2–3 business days.

• Europe Zone 2: Orders are typically delivered within 3–5 business days.

Shipping Costs

To keep our exclusive, globally-sourced beers accessible, we maintain clear and competitive rates. Shipping costs are calculated automatically during the checkout process.

The Netherlands (NL)

• For orders under €75: A fixed rate of €6.95.

• Orders valued at €75 or more qualify for Complimentary Shipping.

Europe Zone 1

• Countries: Austria, Belgium, Denmark, France, Germany, Luxembourg, Monaco, Spain, & Sweden.

• Rates by Weight:

  • Small Package (0kg–2kg): €12.50

  • Medium Package (2.01kg–5kg): €19.50

  • Large Package (5.01kg–10kg): €24.95

  • Heavy Package (10.01kg–20kg): €34.95

• Orders valued at €99.50 or more qualify for Complimentary Shipping.

Europe Zone 2

• Countries: Croatia, Czech Republic, Estonia, Finland, Hungary, Iceland, Ireland, Latvia, Lithuania, Norway, Portugal, Slovakia, Slovenia, Switzerland, & the United Kingdom.

• Rates by Weight:

  • Small Package (0kg–2kg): €17.95

  • Medium Package (2.01kg–5kg): €24.95

  • Large Package (5.01kg–10kg): €29.95

  • Heavy Package (10.01kg–20kg): €39.95

• Orders valued at €149.50 or more qualify for Complimentary Shipping.

Other Countries

Shipping costs for other countries (not mentioned in Zone 1 or 2) vary based on the destination and weight. These costs are automatically calculated during checkout. Please contact us at info@hopology.nl if your country is currently unavailable.

Tracking and Packaging

• Track & Trace: Once your order is handed over to the carrier, you will receive a tracking code via email. This allows you to follow your package accurately and know precisely when to expect it.

• Packaging: At Hopology, we ensure your rare beers are delivered safely and quickly. We use sturdy, secure, and break-proof packaging to guarantee your order arrives undamaged.

Delivery Issues and Claims

• Please check your order immediately upon receipt. If anything is missing, damaged, or you received an incorrect product, contact us immediately at info@hopology.nl.

• Important: Damage Claim Window: For damage to the contents that was not immediately visible on the outside (such as internal breakage), you must report this within 7 days of receipt. We insure the contents of our packages and are unable to file a claim with the carrier after this period. Please ensure you check the contents promptly. We will then arrange an appropriate solution.

Shipping Restrictions

• We do not ship alcoholic products to countries or regions where it is legally prohibited.

• The buyer is solely responsible for complying with local import rules and any additional taxes in the country of destination.

Contact

If you have questions about your shipment or our policy, please feel free to contact us at info@hopology.nl.